Important customer information

1. Prices and Delivery Costs

1.1 The prices referred at the product pages include VAT. Delivery costs depend on size and weight of the goods and will be charged additionally. You may ask for them in advance via "Ask question".

2. Delivery

2.1 Delivery is restricted to European Union (EU). Favored logistic company  is Hermes, DHL or DHL International.

2.2 Information about delivery time will be provided at the particular product page.

Delivery is restricted to EU - no shipment to overseas!

3. Right of return consignement

The time limit of return consignement is 14 days.


3. Order Transactions

Having found the favored product, you may put it in the basket by clicking the button [Add to basket]. For information only and without responsibility you may look at the content of the basket every time you want by clicking the button [Display shopping basket]. At any time the choosed products could be deleted from basket by clicking the button [Remove item from shopping basket]. If you decide to buy the products at the basket, you can click the button [Check out]. Than enter your name and adress please. Required entries are marked with a *. Registration is not needed. The data you entered will be transmitted cryptographically secured. After entering your data and selecting your payment method you will get to the ordering page by clicking the button [To checking of order], where you may check your order a last time. By clicking the button [Pay with Paypal] or [Place order] you will deploy your order. At any time the procedure may be terminated by closing the browser window. At each page more information is available e. g. about possibilities to correct your entries.